You are a valued customer, and we want your shopping experience with us to be hassle-free. If you need to return an eligible item, please contact Customer Service here to obtain a Return Merchandise Authorisation number. Please note that we cannot accept any returns without a Return Merchandise Authorisation number. All unauthorised returns will be returned to the sender.
Returns must be sent to us at Hasbro, D2C Consumer Affairs Department, Overweg 29, 59494 Soest, Germany. Please note this is our only return address. Please check our return instructions “Returning the Product and Requesting a Return Merchandise Authorisation” for more information.