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  1. Hasbro Pulse EU
  2. Orders, Delivery, Tracking
  3. Orders, Delivery, Tracking

What should I do if I have not received my order?

If you have tracked the status of your order and it indicates your items have been delivered, please contact Customer Service here within 3 days of the date the order was meant to be delivered.

Articles in this section

  • How can I cancel or modify an order?
  • What is the status my order?
  • Where can I deliver my order?
  • What methods of payment do you accept?
  • What are my delivery options?
  • How much will it cost to deliver my order?
  • Can I use discounts or promotion codes?
  • I had items in my cart, but when I went to check out, they were gone! How does that happen?
  • Will I be charged VAT?
  • How do I get a receipt or proof of payment?

See all 33 articles

Hasbro Pulse Privacy Policy
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